招聘信息：汇丰（广州）营运副经理
招聘信息：汇丰（广州）营运副经理工作职责和任职资格如下，主要对象为2009届以及毕业的广州生源。（有意者请联系鲁小姐，[email protected]）
Job duties:
- To handle disputes investigation and exercise chargeback on credit card transactions according to rules and regulations laid down by Card Associations to minimize the loss of Bank and cardholders;
- To provide extraordinary service through phone and written reply, focusing on resolving their requests the first time with an efficient, accurate, professional and courteous manner to create customer loyalty;
- To determine the appropriate rules and regulations laid down by Card Associations to be applied;
- To facilitate negotiation with customers and verbal communication.
Requirement:
- Bachelor degree in any discipline. Higher qualification not a bar provided aspirations commensurate with the position;
- Be able to learn quickly, transfer knowledge appropriately, understand and interpret numeric data. Evidence of good analytical, statistical and data mining skills to study trends and make projections. Production management skills and ability to initiate process improvements;
- Fluent English and Cantonese language skill is required both in writing business letters and verbal expressions;
- Be able to learn fast and to adapt to frequent changes and updates in job knowledge;
- Be able to understand and interpret numeric data in business reports;
- Good telephone skills.
职位要求：
操纯正没有口音的粤语，英文水平达大学六级或以上,具备良好的英语沟通能力以及书写能力。在与商户或者客户沟通的过程之中，同事除了解决争议之外，更需要与客户建立良好的的关系。 - Bachelor degree in any discipline. Higher qualification not a bar provided aspirations commensurate with the position;
My major is math, And do the IT job now,I am very interesting in bank,I hope I can be a user one day but not to develop a system for bank user. 纯正。。
页:
[1]