某外资银行 高薪 招聘： 英文客服
某外资银行 招聘： 英文客服 Job Duties:- Collect relevant product and service information and provide accurate and high quality responseto customer's written enquiries via phone, emails and letters;- Deliver prompt response to customers within established turnaround standards;- Actively turn customer enquiries into sales, cross-selling and referral opportunities;- Imply from common customer enquiries to make recommendations on service and sales delivery as well as customer and marketing communications. Requirement:- A bachelor holder, English or relative discipline are preferable;- Fluent and pure Cantonese;- Excellent spoken and written communication skills in English and creative problem solving abilities;- Good knowledge in personal financial services and experiences in general customer services and sales is preferable;- PC literacy and exposure to email handling;- Excellent customer orientation mindset;- Attention to details. 符合条件，而又有兴趣的同学，可以把简历发到：janny.li@alphaselection.com.cn
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