某外资银行 高薪 招聘： 英文客服

重拾梦想

某外资银行 招聘： 英文客服

Job Duties:

- Collect relevant product and service information and provide accurate and high quality response

to customer's written enquiries via phone, emails and letters;

- Deliver prompt response to customers within established turnaround standards;

- Actively turn customer enquiries into sales, cross-selling and referral opportunities;

- Imply from common customer enquiries to make recommendations on service and sales delivery as well as customer and marketing communications.

Requirement:

- A bachelor holder, English or relative discipline are preferable;

- Fluent and pure Cantonese;

- Excellent spoken and written communication skills in English and creative problem solving abilities;

- Good knowledge in personal financial services and experiences in general customer services and sales is preferable;

- PC literacy and exposure to email handling;

- Excellent customer orientation mindset;

- Attention to details.

符合条件，而又有兴趣的同学，可以把简历发到：[email protected]