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Job Duties:
% F; a T* I5 ^% u! _8 A4 I1.Service inbound customer calls to proactively resolve customer issues.# [. o* J9 h$ B- H9 D$ u7 Q
2.To meet service performance standard by responding to customer enquiries and resolving customer problems/ complaints with care and efficiency through high quality customer service and appropriate flexibility.; w1 s, i1 T9 b' J' V5 h: ^
3.To identify sales opportunities and proactively cross sells related services.
2 X1 j- L$ H8 W& s: I( W: P. q4.To build and strength customer relationship with existing customers and establishes new relationship with potential customers through skillful telephone service.# ~, o( J6 e, r, w b) t
% g& q% z; y5 Q2 p& kRequirements:8 C+ a+ _0 @7 F* v4 J G6 Y0 P$ N+ U
1.College graduated or above.
5 l6 U* j/ f7 B' l8 m# Q7 p& V2. Ability to speak and understand Cantonese and English fluently, CET- 4 is the priority.1 s4 p" T# ^: l; ?# ?
3. Strong interpersonal, communication skills, and be the good team player.
9 ]$ T9 @9 N/ {5 T! l. G4. Willing to accept challenge and pressure.7 g6 X- K$ M8 n- p4 h& H7 n3 R
5. Enjoy the art of problem solving with customers.1 Z1 E, J% e8 u, j$ A6 v. ~
6. Energetic, meticulous and team player.* l9 T7 P a; ]: T3 }
7. Proficient in PC skills and internet applications
' }6 z3 N1 j- ~8. This position needs being in shifts to work, works every day for 8 hours, the latest rush hour to dawn 2:00, takes turns on duty the night shift to enjoy the shift differential as well as the transportation allowance.
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Salary4 c; h- {! p: V' z
RMB 4000
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Type of Opening
% w+ g6 f/ C" ~' z; oFull Time
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Location
( }( s) a$ ?1 }* I6 U1 s' P* j0 zGuangzhou
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' m1 ^) v1 `3 V* a联系方式:shadow.bi@alphaselection.com.cn (邮件主题请注明:姓名-应聘职位) |
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