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Job Duties：
+ T2 Y8 w$ K- H( z: i( U% r* G4 F9 R1.Service inbound customer calls to proactively resolve customer issues." m! C4 h$ j8 f1 s+ C! O+ A6 U
2.To meet service performance standard by responding to customer enquiries and resolving customer problems/ complaints with care and efficiency through high quality customer service and appropriate flexibility.) l& }) u1 X5 Q/ [9 w, i
3.To identify sales opportunities and proactively cross sells related services.
5 a3 C" B1 E0 a/ `4.To build and strength customer relationship with existing customers and establishes new relationship with potential customers through skillful telephone service., f" y" _* S8 p) ~* l, _' X
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Requirements：
' o3 j) D r U, [1.College graduated or above.
b: l7 |0 c; {. o1 _7 L2. Ability to speak and understand Cantonese and English fluently, CET- 4 is the priority.
4 `# T) w" y! ]# R1 D- F3. Strong interpersonal, communication skills, and be the good team player.
5 l% S7 _. ~# t, v, L0 ]. w4 q5 D! Y4. Willing to accept challenge and pressure.
1 Y; J! ?0 m r5. Enjoy the art of problem solving with customers.
. z/ J6 `- h1 [5 w6. Energetic, meticulous and team player.
$ ]! F: M) a9 j2 K1 \9 l7. Proficient in PC skills and internet applications4 |4 ?7 A: N" o3 D$ K3 F
8. This position needs being in shifts to work, works every day for 8 hours, the latest rush hour to dawn 2:00, takes turns on duty the night shift to enjoy the shift differential as well as the transportation allowance. 9 i* D; j, Z }# `$ b- |1 v
. T& a) y0 K/ a' |1 o dSalary) _# s0 N, z0 S! O4 f
RMB 4000+ G; K; O8 f4 k f8 i# C4 G* [
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Type of Opening- w7 |* O) c( C( w
Full Time0 j0 g5 R* @2 c5 J. I) e) j$ N8 I
4 Q1 F1 l1 x( wLocation1 L o) f7 b# \
Guangzhou
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7 k; M4 |+ F) v2 b8 n n联系方式：shadow.bi@alphaselection.com.cn （邮件主题请注明：姓名-应聘职位） |
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狗仔卡
发表于 2010-8-19 17:17
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