English Customer Service

carey

Job Duties：
% F; a  T* I5 ^% u! _8 A4 I1.Service inbound customer calls to proactively resolve customer issues.
2.To meet service performance standard by responding to customer enquiries and resolving customer problems/ complaints with care and efficiency through high quality customer service and appropriate flexibility.
3.To identify sales opportunities and proactively cross sells related services.
2 X1 j- L$ H8 W& s: I( W: P. q4.To build and strength customer relationship with existing customers and establishes new relationship with potential customers through skillful telephone service.

% g& q% z; y5 Q2 p& kRequirements：
1.College graduated or above.
5 l6 U* j/ f7 B' l8 m# Q7 p& V2. Ability to speak and understand Cantonese and English fluently, CET- 4 is the priority.
3. Strong interpersonal, communication skills, and be the good team player.
9 ]$ T9 @9 N/ {5 T! l. G4. Willing to accept challenge and pressure.
5. Enjoy the art of problem solving with customers.
6. Energetic, meticulous and team player.
7. Proficient in PC skills and internet applications
' }6 z3 N1 j- ~8. This position needs being in shifts to work, works every day for 8 hours, the latest rush hour to dawn 2:00, takes turns on duty the night shift to enjoy the shift differential as well as the transportation allowance.
$ T1 u3 W- }" l: S, @. _7 R
Salary
RMB 4000
7 h  }5 h3 [# Y
Type of Opening
% w+ g6 f/ C" ~' z; oFull Time
/ S; t1 s! W  x
Location
( }( s) a$ ?1 }* I6 U1 s' P* j0 zGuangzhou
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' m1 ^) v1 `3 V* a联系方式：shadow.bi@alphaselection.com.cn （邮件主题请注明：姓名-应聘职位）