English Customer Service

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Job Duties：
+ \' m8 k6 b) s/ ~1.Service inbound customer calls to proactively resolve customer issues.
' J1 g- ~/ I/ w9 m2.To meet service performance standard by responding to customer enquiries and resolving customer problems/ complaints with care and efficiency through high quality customer service and appropriate flexibility.
8 o) k/ I; B$ I  [) e) z3.To identify sales opportunities and proactively cross sells related services.
4.To build and strength customer relationship with existing customers and establishes new relationship with potential customers through skillful telephone service.
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" ]4 F$ K0 K8 j0 s' Q% [3 JRequirements：
1.College graduated or above.
2. Ability to speak and understand Cantonese and English fluently, CET- 4 is the priority.
0 d" i# T0 E# o- Q3. Strong interpersonal, communication skills, and be the good team player.
4. Willing to accept challenge and pressure.
5. Enjoy the art of problem solving with customers.
! O3 l* W- M1 i0 [5 |6. Energetic, meticulous and team player.
3 d" z2 i% J- U+ e# x/ w* w7. Proficient in PC skills and internet applications
- f/ i: K) B6 |& k8. This position needs being in shifts to work, works every day for 8 hours, the latest rush hour to dawn 2:00, takes turns on duty the night shift to enjoy the shift differential as well as the transportation allowance.
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Salary

RMB 4000

Type of Opening
Full Time

Location
6 o  O6 @- Y# _' ]9 E5 M4 kGuangzhou

联系方式：shadow.bi@alphaselection.com.cn （邮件主题请注明：姓名-应聘职位）