English Customer Service

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                                                      English Customer Service
  B7 a; ]- x& \, |3 e, m1 Y8 V3 @Job Duties：
1.Service inbound customer calls to proactively resolve customer issues.
2.To meet service performance standard by responding to customer enquiries and resolving customer problems/ complaints with care and efficiency through high quality customer service and appropriate flexibility.
3.To identify sales opportunities and proactively cross sells related services.
7 \- K: g6 z! c/ [4.To build and strength customer relationship with existing customers and establishes new relationship with potential customers through skillful telephone service.
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Requirements：
1.College graduated or above.
2. Ability to speak and understand Cantonese and English fluently, CET- 4 is the priority.
3. Strong interpersonal, communication skills, and be the good team player.
4. Willing to accept challenge and pressure.
& F' X; @8 S5 q0 d; E5. Enjoy the art of problem solving with customers.
6. Energetic, meticulous and team player.
7. Proficient in PC skills and internet applications
8 t% Q+ o6 {6 V* u) Y6 R  o8. This position needs being in shifts to work, works every day for 8 hours, the latest rush hour to dawn 2:00, takes turns on duty the night shift to enjoy the shift differential as well as the transportation allowance.

Salary
RMB 4000
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Type of Opening
Full Time
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$ X% P: f5 t" y3 K3 RLocation
3 j, ?: D% q7 F! v# iGuangzhou

联系方式：shadow.bi@alphaselection.com.cn （邮件主题请注明：姓名-应聘职位）