English Customer Service

carey

Job Duties：
1.Service inbound customer calls to proactively resolve customer issues.
' P8 I, d$ x! A9 H/ A2.To meet service performance standard by responding to customer enquiries and resolving customer problems/ complaints with care and efficiency through high quality customer service and appropriate flexibility.
3.To identify sales opportunities and proactively cross sells related services.
9 e1 h, g2 N+ A! O* K4.To build and strength customer relationship with existing customers and establishes new relationship with potential customers through skillful telephone service.
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Requirements：
1.College graduated or above.
2. Ability to speak and understand Cantonese and English fluently, CET- 4 is the priority.
$ }! A' A1 \5 w# w& t3. Strong interpersonal, communication skills, and be the good team player.
4. Willing to accept challenge and pressure.
  w( s0 D0 s! o$ r( k5. Enjoy the art of problem solving with customers.
6. Energetic, meticulous and team player.
2 I( e6 b+ Z5 Y8 L  a9 I3 ~- K6 u- m: H7. Proficient in PC skills and internet applications
8. This position needs being in shifts to work, works every day for 8 hours, the latest rush hour to dawn 2:00, takes turns on duty the night shift to enjoy the shift differential as well as the transportation allowance.
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6 R: j3 \0 D0 Q7 E  gSalary
RMB 4000
& G) [' C9 a1 S
Type of Opening
+ }6 ?+ v/ Y. |0 L- y/ Z3 p/ kFull Time
, I$ i6 i" O9 p6 {: M' c, z& d
& h: O4 n# ~6 W! P9 VLocation
" R8 K/ ?4 \- h7 l) a3 mGuangzhou

联系方式：shadow.bi@alphaselection.com.cn （邮件主题请注明：姓名-应聘职位）