English Customer Service

carey

Job Duties：
1.Service inbound customer calls to proactively resolve customer issues.
2.To meet service performance standard by responding to customer enquiries and resolving customer problems/ complaints with care and efficiency through high quality customer service and appropriate flexibility.
, I  ]) N9 K6 c* `1 i+ l3.To identify sales opportunities and proactively cross sells related services.
4.To build and strength customer relationship with existing customers and establishes new relationship with potential customers through skillful telephone service.
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Requirements：
1.College graduated or above.
2. Ability to speak and understand Cantonese and English fluently, CET- 4 is the priority.
3. Strong interpersonal, communication skills, and be the good team player.
+ L' q: c( E, }. E3 T" L4. Willing to accept challenge and pressure.
$ l( u- p" `7 N) j2 Y5. Enjoy the art of problem solving with customers.
) r7 R) ]7 p1 F0 [6. Energetic, meticulous and team player.
7. Proficient in PC skills and internet applications
8. This position needs being in shifts to work, works every day for 8 hours, the latest rush hour to dawn 2:00, takes turns on duty the night shift to enjoy the shift differential as well as the transportation allowance.
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$ r* `( E+ a3 w& KSalary
% l3 y5 q% k8 x3 fRMB 4000

Type of Opening
& e2 h. }, ^( T9 e) kFull Time
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Location
Guangzhou

联系方式：[email protected] （邮件主题请注明：姓名-应聘职位）