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Job Duties：1 J# x: |! h" @" Z1 b
1.Service inbound customer calls to proactively resolve customer issues.
- Y* P8 P3 E1 I/ X6 S2.To meet service performance standard by responding to customer enquiries and resolving customer problems/ complaints with care and efficiency through high quality customer service and appropriate flexibility.2 M' I5 g7 ~' A, f' E# h1 x/ v
3.To identify sales opportunities and proactively cross sells related services.% c! J P4 v$ C0 w* M; Z
4.To build and strength customer relationship with existing customers and establishes new relationship with potential customers through skillful telephone service.) L6 ?& s; W! Q) W1 S7 ? Q5 l
7 k0 b' `" ~7 {! ~Requirements：
; {, u& K5 G" i1.College graduated or above.5 ^- O3 h6 {2 [9 ~) D, H6 }9 `
2. Ability to speak and understand Cantonese and English fluently, CET- 4 is the priority.& h( b+ V2 G# r0 `# e' q" t9 T
3. Strong interpersonal, communication skills, and be the good team player.5 _" Z3 v: s+ b5 ?
4. Willing to accept challenge and pressure.% u- U) e. N3 G4 r
5. Enjoy the art of problem solving with customers.
* L2 X, c* @% C% J1 [ x6. Energetic, meticulous and team player.
6 q, r, o' M, X# U: X7. Proficient in PC skills and internet applications- D$ f1 d5 i' M# F( O
8. This position needs being in shifts to work, works every day for 8 hours, the latest rush hour to dawn 2:00, takes turns on duty the night shift to enjoy the shift differential as well as the transportation allowance. % D/ n4 s e. M2 e
$ O" B# M, w. @+ ~5 K9 I* F
Salary RMB 4000 Type of Opening
3 r# m! b; @* m4 x0 CFull Time Location1 P9 x2 v8 _8 S# \! |: q) F
Guangzhou 联系方式：[email protected] （邮件主题请注明：姓名-应聘职位） | 
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发表于 2010-9-21 11:25
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