招聘 月薪5K
本帖最后由 hugolam 于 2010-12-31 11:42 编辑招聘 广东话客服代表
工地点地：上海浦东新区。
要求：粤语纯正，没有口音；有一定的英文基础（能够听、读、写），专业不限，性别不限。
主要工作：接听客户电话。
待遇：实习生（未拿到毕业证）120元/天，25－50元的餐补/天。
正式员工（拿到毕业证后）约4.5K-5.5K/月，季度奖，餐补25－50元/天，5天8小时工作制，购买上海社保。
有意者请联系：蓝先生
Direct Line（直线）: 020-38216782
QQ:396468669
E－mail: 396468669@qq.com
Mobile Phone(手机）: 15914375765
详细职位描述： Customer Support Agent - Cantonese Speaker 广东话客户服务代表(Hong Kong Customer Support Department香港客户服务部)
General Summary:
Proactive communicate with customer or respond to customer (either in Hongkong or other Cantonese speaking area) inquiries via Live Chat communication/email/phone in an efficient and effective manner in Cantonese and/or English.
Specific Duties:
1. Respond to live chat service/email/phone inquiries routed to Customer Support, solve customer’s inquiry in time
2. Outreach customers with product information and site navigation in Cantonese and English.
3. Exercise judgment in the examination, interpretation, and decisions concerning the resolution of problems.
4. Summarize and provide customer feedback to management.
5. Accurately record customer trends using the online tracking tool.
6. Perform related duties as assigned. Job Requirements
1. Good Cantonese speaking capability. Native Cantonese preferred.
2. Good oral and written English skills.
3. Diploma holder or equivalent work experience preferred.
4. 1 year experience in a customer support environment preferred.
5. Experience in an Internet company, Customer service representative preferred.
6. Strong proficiency with Microsoft Office and the Internet7. Team work, good communication skills and self-motivated 这这真是高工资啊，汗 顶上去
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