月薪4k+，世界500强外资诚招英文书信组专员，欢迎优秀应届

cimass

Job Duties:
- Collect relevant product and service information and provide accurate and high quality response;
to customer's written enquiries via phone, emails and letters;
1 K! K  q9 D0 W1 ~) J- Deliver prompt response to customers within established turnaround standards;
+ z, p5 i. q* S; ?- Actively turn customer enquiries into sales, cross-selling and referral opportunities;
: |7 r- a7 v* E# B7 I% L- Imply from common customer enquiries to make recommendations on service and sales delivery as well as customer and marketing communications.
. \5 D% b# w" c! I2 o
: H4 h6 k+ @; W4 l% ?8 PRequirements:
- A bachelor holder, English or relative discipline are preferable;
- Fluent and pure Cantonese;
- Excellent spoken and written communication skills in English and creative problem solving abilities;
. N  K& _/ g" K( `9 G3 s: G; x% d- Good knowledge in personal financial services and experiences in general customer services and sales is preferable;
- PC literacy and exposure to email handling;
* U; Y$ a! ~9 C' O- Excellent customer orientation mindset;
: [# E7 v$ \3 Z$ w% S- Attention to details;
- 2011 intern is welcomed.

Working Time:
- Rotating day shift (9:00-18:00),from Monday to Saturday;
- 8 hours per shift,average 40 hours per week.
简单一句话：
5 v* ^; C, `! B0 H有较好客服意识，
粤语纯正，不能有口音。
5 `" [0 A& Q6 V5 l: T1 d7 jSmart。优秀的英文商务写作能力。
: l# T# ~6 S5 J9 f4 B欢迎优秀应届生或有一定工作经验的朋友加入。
1 Y+ i. J1 }) G, ]; X工作地点：广州
" p% i9 ?  U# x0 u有意者请将中英文简历发至capricorn_wendy@live.cn
或MSN联系本人