月薪4k+，世界500强外资诚招英文书信组专员，欢迎优秀应届

cimass

Job Duties:
- Collect relevant product and service information and provide accurate and high quality response;
- w6 N; D) o" Sto customer's written enquiries via phone, emails and letters;
- Deliver prompt response to customers within established turnaround standards;
$ U2 J+ q( Q. l, G& q- Actively turn customer enquiries into sales, cross-selling and referral opportunities;
' ~; x/ F' k4 B! w0 U( V- Imply from common customer enquiries to make recommendations on service and sales delivery as well as customer and marketing communications.

* }7 w3 B! L4 B2 m& P2 u, p2 K! qRequirements:
) t6 W/ _5 ^$ r4 c; x: v7 @' y2 e- A bachelor holder, English or relative discipline are preferable;
- Fluent and pure Cantonese;
. E* S7 S0 ?" J) l& p: b9 a- Excellent spoken and written communication skills in English and creative problem solving abilities;
- Good knowledge in personal financial services and experiences in general customer services and sales is preferable;
- PC literacy and exposure to email handling;
- Excellent customer orientation mindset;
5 Z2 _/ c8 d( u- Attention to details;
6 I. s/ t) ?. x; J- 2011 intern is welcomed.

/ q1 q6 M! o9 u0 p2 LWorking Time:
- Rotating day shift (9:00-18:00),from Monday to Saturday;
- 8 hours per shift,average 40 hours per week.
简单一句话：
有较好客服意识，
粤语纯正，不能有口音。
0 N2 u: P- _. U) z$ T; E! NSmart。优秀的英文商务写作能力。
欢迎优秀应届生或有一定工作经验的朋友加入。
工作地点：广州
有意者请将中英文简历发至capricorn_wendy@live.cn
或MSN联系本人