月薪4k+，世界500强外资诚招英文书信组专员，欢迎优秀应届

cimass

Job Duties:
- Collect relevant product and service information and provide accurate and high quality response;
to customer's written enquiries via phone, emails and letters;
. a" n' Y/ A$ }0 ^- Deliver prompt response to customers within established turnaround standards;
- Actively turn customer enquiries into sales, cross-selling and referral opportunities;
) h1 y# C  [/ ^9 ?- Imply from common customer enquiries to make recommendations on service and sales delivery as well as customer and marketing communications.

Requirements:
- A bachelor holder, English or relative discipline are preferable;
- Fluent and pure Cantonese;
- Excellent spoken and written communication skills in English and creative problem solving abilities;
- Good knowledge in personal financial services and experiences in general customer services and sales is preferable;
- PC literacy and exposure to email handling;
, g+ I2 j3 ^" p( @- Excellent customer orientation mindset;
5 L0 L3 O4 z9 K! T# z( w- Attention to details;
- 2011 intern is welcomed.

/ q! y5 t) o% ?$ S# e7 XWorking Time:
- Rotating day shift (9:00-18:00),from Monday to Saturday;
6 s/ V) c  b0 ?- 8 hours per shift,average 40 hours per week.
$ m+ [, J7 i# Y  B  ^7 @8 J& Q& S简单一句话：
有较好客服意识，
0 @. Q# E5 I6 L% A$ K; I粤语纯正，不能有口音。
Smart。优秀的英文商务写作能力。
欢迎优秀应届生或有一定工作经验的朋友加入。
工作地点：广州
有意者请将中英文简历发至capricorn_wendy@live.cn
7 ~7 Y1 Q# d* s, Q: B0 m或MSN联系本人