月薪4k+，世界500强外资诚招英文书信组专员，欢迎优秀应届

cimass

Job Duties:
- Collect relevant product and service information and provide accurate and high quality response;
to customer's written enquiries via phone, emails and letters;
) Z: x* e. m$ ?0 w# A- Deliver prompt response to customers within established turnaround standards;
- Actively turn customer enquiries into sales, cross-selling and referral opportunities;
- Imply from common customer enquiries to make recommendations on service and sales delivery as well as customer and marketing communications.
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Requirements:
" G) \  n6 A' i/ M3 I: Y' H9 s' X: x- V: W- A bachelor holder, English or relative discipline are preferable;
- Fluent and pure Cantonese;
- Excellent spoken and written communication skills in English and creative problem solving abilities;
- Good knowledge in personal financial services and experiences in general customer services and sales is preferable;
- PC literacy and exposure to email handling;
- Excellent customer orientation mindset;
0 C. l* ^4 ]8 _6 Y1 P$ f- t- ^) A- Attention to details;
+ a0 }5 m( }& o+ s3 ]# S- 2011 intern is welcomed.
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( ~% b+ G+ `: l% f1 ~1 n* {) }) aWorking Time:
- Rotating day shift (9:00-18:00),from Monday to Saturday;
- 8 hours per shift,average 40 hours per week.
简单一句话：
有较好客服意识，
# R5 v. a, k2 l3 V% n+ v4 q粤语纯正，不能有口音。
8 z0 o: \  I9 }; A' NSmart。优秀的英文商务写作能力。
6 @" A$ B+ u( t, d欢迎优秀应届生或有一定工作经验的朋友加入。
# _0 E+ D7 i& P4 ]+ x工作地点：广州
有意者请将中英文简历发至capricorn_wendy@live.cn
+ ]: v' T9 r) K0 m& I6 ?3 y或MSN联系本人
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