月薪4k+，世界500强外资诚招英文书信组专员，欢迎优秀应届

cimass

Job Duties:
- Collect relevant product and service information and provide accurate and high quality response;
- j* `. H4 t' G$ Wto customer's written enquiries via phone, emails and letters;
' D: p2 f  p$ E, L! ?- Deliver prompt response to customers within established turnaround standards;
2 J" [% `: ^7 z' p! j7 O- Actively turn customer enquiries into sales, cross-selling and referral opportunities;
- Imply from common customer enquiries to make recommendations on service and sales delivery as well as customer and marketing communications.
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Requirements:
1 j* z5 e" u8 ?$ t3 ^: h' S* W0 k: d3 p- A bachelor holder, English or relative discipline are preferable;
- Fluent and pure Cantonese;
, h& \5 G2 |+ K/ {1 W% g- Excellent spoken and written communication skills in English and creative problem solving abilities;
- Good knowledge in personal financial services and experiences in general customer services and sales is preferable;
- PC literacy and exposure to email handling;
- Excellent customer orientation mindset;
- Attention to details;
- 2011 intern is welcomed.
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2 L, a2 u5 ^, t5 \7 Y5 S) CWorking Time:
0 V; B. V9 @" P, i# e) ?% T# I- Rotating day shift (9:00-18:00),from Monday to Saturday;
3 ?0 r) |9 r# z0 n% b- 8 hours per shift,average 40 hours per week.
简单一句话：
  ]" v+ n5 G1 I/ R9 U& w有较好客服意识，
粤语纯正，不能有口音。
Smart。优秀的英文商务写作能力。
欢迎优秀应届生或有一定工作经验的朋友加入。
工作地点：广州
* p0 z/ {5 h% w0 G有意者请将中英文简历发至capricorn_wendy@live.cn
或MSN联系本人
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