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[招聘] 月薪4k+,世界500强外资诚招英文书信组专员,欢迎优秀应届

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发表于 2011-5-26 14:53 | 显示全部楼层 |阅读模式
Job Duties: # Z/ e( M. F7 X3 i8 E
- Collect relevant product and service information and provide accurate and high quality response;
- w6 N; D) o" Sto customer's written enquiries via phone, emails and letters; # V7 }! W# d  p! {
- Deliver prompt response to customers within established turnaround standards;
$ U2 J+ q( Q. l, G& q- Actively turn customer enquiries into sales, cross-selling and referral opportunities;
' ~; x/ F' k4 B! w0 U( V- Imply from common customer enquiries to make recommendations on service and sales delivery as well as customer and marketing communications. , P6 b$ ^7 ?  b9 s, ^; W

* }7 w3 B! L4 B2 m& P2 u, p2 K! qRequirements:
) t6 W/ _5 ^$ r4 c; x: v7 @' y2 e- A bachelor holder, English or relative discipline are preferable; ; W% Y, t4 l5 x4 t( f# w
- Fluent and pure Cantonese;
. E* S7 S0 ?" J) l& p: b9 a- Excellent spoken and written communication skills in English and creative problem solving abilities; 4 l$ E& u! v  S
- Good knowledge in personal financial services and experiences in general customer services and sales is preferable; ' E+ s  Z' h" _' C8 k- k  a$ q0 Y4 l
- PC literacy and exposure to email handling; # Z% o/ ^4 V) a, A$ z! L
- Excellent customer orientation mindset;
5 Z2 _/ c8 d( u- Attention to details;
6 I. s/ t) ?. x; J- 2011 intern is welcomed. 0 [; q$ I) @" x

/ q1 q6 M! o9 u0 p2 LWorking Time: + i" A8 \" W' t' M5 b; f) c
- Rotating day shift (9:00-18:00),from Monday to Saturday; % Q" S! h# [7 l1 I
- 8 hours per shift,average 40 hours per week. 6 D, y" c. B7 V$ |, h! Y7 b0 {
简单一句话:( Z- |7 ~4 L. |( q3 l
有较好客服意识  a" w, Z6 s# @# I5 _3 \
粤语纯正,不能有口音。
0 N2 u: P- _. U) z$ T; E! NSmart。优秀的英文商务写作能力。' d  i# y# v3 {3 ?/ r3 Q
欢迎优秀应届生或有一定工作经验的朋友加入。- u2 k' [& b4 R! [6 e% w( A
工作地点:广州4 Z$ y# l4 d# @* R1 R
有意者请将中英文简历发至capricorn_wendy@live.cn- ?* m1 Z6 r# f
或MSN联系本人4 c% G" c9 k  J$ S3 R1 ~- F
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