月薪4k+，世界500强外资诚招英文书信组专员，欢迎优秀应届

cimass

Job Duties:
7 o# y8 G$ i3 q- Collect relevant product and service information and provide accurate and high quality response;
1 F9 s" `8 k' G7 ^5 n5 z* U7 \5 Y) ?to customer's written enquiries via phone, emails and letters;
- Deliver prompt response to customers within established turnaround standards;
- Actively turn customer enquiries into sales, cross-selling and referral opportunities;
- Imply from common customer enquiries to make recommendations on service and sales delivery as well as customer and marketing communications.

Requirements:
2 k8 C7 {9 ^: ]) u- A bachelor holder, English or relative discipline are preferable;
- Fluent and pure Cantonese;
- Excellent spoken and written communication skills in English and creative problem solving abilities;
- Good knowledge in personal financial services and experiences in general customer services and sales is preferable;
$ y# k" w& P6 M( F, V- PC literacy and exposure to email handling;
8 k& s# t4 N& Y( d5 ~. p; ?- Excellent customer orientation mindset;
- Attention to details;
- 2011 intern is welcomed.

' B4 @9 [8 z/ [" }$ ]+ ZWorking Time:
- Rotating day shift (9:00-18:00),from Monday to Saturday;
) w8 j1 n6 a3 l6 _4 g- 8 hours per shift,average 40 hours per week.
简单一句话：
有较好客服意识，
粤语纯正，不能有口音。
7 m( L- |0 F; ?& ?/ B7 t/ OSmart。优秀的英文商务写作能力。
- p$ b* p" j3 y欢迎优秀应届生或有一定工作经验的朋友加入。
5 R$ K2 `5 L% C' V" d3 q4 H' ?工作地点：广州
有意者请将中英文简历发至capricorn_wendy@live.cn
或MSN联系本人