月薪4k+，世界500强外资诚招英文书信组专员，欢迎优秀应届

cimass

Job Duties:
- r0 _% H" `- Q- Collect relevant product and service information and provide accurate and high quality response;
7 K$ U1 q! ?" l, Z' T- o. R! j# Tto customer's written enquiries via phone, emails and letters;
- Deliver prompt response to customers within established turnaround standards;
) [; a, O. u, v- Actively turn customer enquiries into sales, cross-selling and referral opportunities;
- Imply from common customer enquiries to make recommendations on service and sales delivery as well as customer and marketing communications.
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) {/ j9 a- P+ i7 c7 l3 g1 jRequirements:
- A bachelor holder, English or relative discipline are preferable;
& h2 y( ]  `/ O" R' P2 y8 p3 ?- Fluent and pure Cantonese;
- Excellent spoken and written communication skills in English and creative problem solving abilities;
8 U+ K: |. a5 J8 ]$ ]4 l- Good knowledge in personal financial services and experiences in general customer services and sales is preferable;
- PC literacy and exposure to email handling;
- Excellent customer orientation mindset;
1 x! w* b5 Q  A) D3 u8 S% h& }5 ^- Attention to details;
2 C2 }$ s) v0 L: N- k7 v+ A% E+ \4 V- 2011 intern is welcomed.
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( E+ L2 ^3 {6 f7 ?5 f: v" n4 cWorking Time:
3 l8 @- `+ @' H; z; q- Rotating day shift (9:00-18:00),from Monday to Saturday;
- 8 hours per shift,average 40 hours per week.
, b: @7 @* V0 E7 o简单一句话：
有较好客服意识，
粤语纯正，不能有口音。
- n8 z! W* C+ |9 `" B7 oSmart。优秀的英文商务写作能力。
欢迎优秀应届生或有一定工作经验的朋友加入。
工作地点：广州
有意者请将中英文简历发至capricorn_wendy@live.cn
+ S, ~( k7 w5 y$ `9 p" O4 o/ m或MSN联系本人