月薪4k+，世界500强外资诚招英文书信组专员，欢迎优秀应届

cimass

Job Duties:
( P7 }9 D) O4 H7 T9 O# }; z' y- @- Collect relevant product and service information and provide accurate and high quality response;
3 Z. r# w) t4 z: u9 G' p0 nto customer's written enquiries via phone, emails and letters;
1 ^$ l3 h& J* A$ o- Deliver prompt response to customers within established turnaround standards;
- Actively turn customer enquiries into sales, cross-selling and referral opportunities;
0 w1 X- h- `5 [. g- Imply from common customer enquiries to make recommendations on service and sales delivery as well as customer and marketing communications.
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Requirements:
- A bachelor holder, English or relative discipline are preferable;
- Fluent and pure Cantonese;
- Excellent spoken and written communication skills in English and creative problem solving abilities;
' y' a9 {" z% {  K( d  H, `$ G- Good knowledge in personal financial services and experiences in general customer services and sales is preferable;
- PC literacy and exposure to email handling;
3 e  Y! i8 U5 t- Excellent customer orientation mindset;
" \$ A1 ]2 T/ `- Attention to details;
- 2011 intern is welcomed.
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Working Time:
; N# t. H% \% ?/ L# V: x- Rotating day shift (9:00-18:00),from Monday to Saturday;
/ |/ u6 v6 v1 B' e, d! h% W8 r9 i' `- 8 hours per shift,average 40 hours per week.
简单一句话：
* ?% c4 l6 y- \6 t有较好客服意识，
1 s8 x4 o3 s- d; x: n: y, @粤语纯正，不能有口音。
4 a, S% a7 |% BSmart。优秀的英文商务写作能力。
欢迎优秀应届生或有一定工作经验的朋友加入。
工作地点：广州
0 z+ w% S$ w  R5 F' x/ N有意者请将中英文简历发至capricorn_wendy@live.cn
或MSN联系本人