月薪4k+，世界500强外资诚招英文书信组专员，欢迎优秀应届

cimass

Job Duties:
- Collect relevant product and service information and provide accurate and high quality response;
  Q: a, V7 [- p5 [! s7 lto customer's written enquiries via phone, emails and letters;
- Deliver prompt response to customers within established turnaround standards;
0 g: M% B$ f+ L" \" W4 A- Actively turn customer enquiries into sales, cross-selling and referral opportunities;
6 [9 h( `9 t/ g8 N4 E/ ~* T1 u- Imply from common customer enquiries to make recommendations on service and sales delivery as well as customer and marketing communications.

( A# O1 C3 l5 \Requirements:
- A bachelor holder, English or relative discipline are preferable;
- Fluent and pure Cantonese;
- Excellent spoken and written communication skills in English and creative problem solving abilities;
- Good knowledge in personal financial services and experiences in general customer services and sales is preferable;
0 O6 r- V8 O% `, E- PC literacy and exposure to email handling;
- Excellent customer orientation mindset;
- Attention to details;
- 2011 intern is welcomed.

& O( X* |% K, K0 KWorking Time:
- Rotating day shift (9:00-18:00),from Monday to Saturday;
- 8 hours per shift,average 40 hours per week.
简单一句话：
9 i8 q6 }: M6 I8 }; T$ m) E# ~有较好客服意识，
; q6 R5 Y& h1 O4 F9 \) F" k' ~+ e粤语纯正，不能有口音。
Smart。优秀的英文商务写作能力。
0 n2 |& m+ w$ E. U* `欢迎优秀应届生或有一定工作经验的朋友加入。
工作地点：广州
* i$ v/ G' ?1 X6 W; B7 V有意者请将中英文简历发至capricorn_wendy@live.cn
% Y" {# N! r9 Q; T或MSN联系本人