月薪4k+，世界500强外资诚招英文书信组专员，欢迎优秀应届

cimass

Job Duties:
- Collect relevant product and service information and provide accurate and high quality response;
3 x/ F, e" C$ a& \+ E& yto customer's written enquiries via phone, emails and letters;
6 V5 f/ n3 ?* c7 F; C- Deliver prompt response to customers within established turnaround standards;
- Actively turn customer enquiries into sales, cross-selling and referral opportunities;
- Imply from common customer enquiries to make recommendations on service and sales delivery as well as customer and marketing communications.

Requirements:
- A bachelor holder, English or relative discipline are preferable;
- Fluent and pure Cantonese;
- Excellent spoken and written communication skills in English and creative problem solving abilities;
- Good knowledge in personal financial services and experiences in general customer services and sales is preferable;
- PC literacy and exposure to email handling;
  h1 h2 v( N9 j1 U$ Z- Excellent customer orientation mindset;
! Z( W; g: E+ @( h- Attention to details;
- V. B' B  ?3 @2 O% r8 r9 f- 2011 intern is welcomed.
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* E3 G6 |6 F4 E" a: Q6 m/ F! ?Working Time:
6 I% p5 k6 K. h. L; }- K( D5 l- Rotating day shift (9:00-18:00),from Monday to Saturday;
& D8 u/ H+ E( V& F- 8 hours per shift,average 40 hours per week.
简单一句话：
& J" k/ H6 Z1 S6 c% @! G- V有较好客服意识，
# A% }  ?2 b6 ~4 A# I; |粤语纯正，不能有口音。
Smart。优秀的英文商务写作能力。
欢迎优秀应届生或有一定工作经验的朋友加入。
工作地点：广州
有意者请将中英文简历发至capricorn_wendy@live.cn
或MSN联系本人
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