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* ~) ~) _4 [0 \法国航空公司广州办事处公开招聘
* r8 z$ t4 I' W$ h W世界500强/ G; b, W+ Y/ A" ?" `
(有效期至2011年6月10日)
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7 N7 I+ r8 \( _8 k) b+ @5 VAir France
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Air France was founded in 1933 and merged with KLM Royal Dutch Airline in 2004 to form the Air France KLM Group.
& r. q$ b. Z$ W" \8 ]The Air France KLM Group is a world leading airline group and the European leader in Air Transport with more than 71.4 million passengers and 20.99 billion of revenues in 2009-10. The Group serves 245 destinations in 105 countries worldwide. In the region, we offer up to 88 weekly flights from the 8 following cities: Beijing, Shanghai, Hangzhou, Chengdu, Xiamen,Guangzhou, Hong Kong and Taipei to Amsterdam and Paris.
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8 M* p! @: r) x; S! _& JWe are looking for Sales and Service Centre Agents for the Air France call center in Guangzhou:* |4 L/ A" n; O- ?
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Sales & Service Centre Agent (Guangzhou)
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Job Description
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Answering all telephone calls to Air France and KLM Service Standards.! I# H9 a7 \5 m, w# e
Using the Air France-KLM computerized reservation system to make telephone sales for individual clients.4 d2 ~6 x; N: C& |8 e; C; V- m
Promoting Air France-KLM products in order to generate revenue.! a- E4 [ ?; S
Assisting customers with after-sales service e.g. change of reservation.
! U; ~/ S+ u X7 t. E5 TProposing additional services and information to clients to enhance customer service and loyalty.
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" R# h; K1 o3 oQualification3 b7 e+ @, \0 P% ^# M7 f# o
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University Degree.
5 v. y8 f* S$ J$ PLanguage required: fluent in Mandarin & English are mandatory. French or Cantonese is a plus.7 b' Q! L3 ]" X. B: g
Good negotiation and communication skills.$ u; C( R5 T; R& t8 n+ A
Patient, hard-working, able to work under pressure.2 x, ^7 G8 i6 j3 I; C. M
Be computer literate. _! m$ y+ p7 u* B, q U5 z
Experience in servicing / travel industry is preferable.$ k" K8 W! E* N `5 N9 B7 y- ~
Working experience with foreign airlines is preferable.% S* }5 A1 k) v+ A
Experience in Tele-service is preferable.
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+ _! d) w' L6 L. B. t6 \以上职位语言基本要求:( e* Y+ g' G- p8 u9 l
1、应届毕业生!: m1 ^. G% l1 ]& F f
2、英语的听、读、写、说能力强,6级英语或以上水平; v9 F' Z% i6 ?0 K
3、国语标准流利,听得懂粤语。
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招聘流程:
" U. E3 r! J) f2011年5月25日-6月3日 简历接收
$ A2 K3 R* ?: d' N" R/ B# V2011年6月3、6、7日 简历筛选及电话初试) V9 q2 P0 u; M
2011年6月8日-6月10日 预约在广州笔试/面试(地点:广州市农林下路72号)8 ~" z* s5 _) ]1 }2 ]/ b' A
2011年6月14日-6月20日 办理入职
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简历接收方式1 b9 q6 U1 d4 t: @; w. j% B, j G
应聘者统一把简历发送到yingjun01163@163.com
# Y: ^+ p3 ?4 s n& G8 ?适合的应聘者会有电话通知面试地点和时间 |
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