法国航空公司招聘简章

gradjob123

% O; p2 \# a: z. \$ n法国航空公司广州办事处公开招聘
& O. Q( f  ]- ?; K世界500强
7 T  r% g6 Z  |（有效期至2011年6月10日）
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4 q/ T9 X5 v: c1 w- R5 B* vAir France
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6 \! {. h) d/ h; P+ oAir France was founded in 1933 and merged with KLM Royal Dutch Airline in 2004 to form the Air France KLM Group.
The Air France KLM Group is a world leading airline group and the European leader in Air Transport with more than 71.4 million passengers and 20.99 billion of revenues in 2009-10. The Group serves 245 destinations in 105 countries worldwide. In the region, we offer up to 88 weekly flights from the 8 following cities: Beijing, Shanghai, Hangzhou, Chengdu, Xiamen,Guangzhou, Hong Kong and Taipei to Amsterdam and Paris.

We are looking for Sales and Service Centre Agents for the Air France call center in Guangzhou:
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Sales & Service Centre Agent (Guangzhou)
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# j2 H9 ^; H1 |* S, ~7 y  W3 LJob Description

Answering all telephone calls to Air France and KLM Service Standards.
3 s9 f% a, T# V" V8 n+ A+ S& ^0 a" |Using the Air France-KLM computerized reservation system to make telephone sales for individual clients.
- E; U5 O( n. `( E( `* g0 lPromoting Air France-KLM products in order to generate revenue.
Assisting customers with after-sales service e.g. change of reservation.
Proposing additional services and information to clients to enhance customer service and loyalty.


! A' X6 s* B5 \% ]  }Qualification

7 u/ D# ^) V$ O& bUniversity Degree.
) U3 o: }& @4 ?/ cLanguage required: fluent in Mandarin & English are mandatory. French or Cantonese is a plus.
( g9 R9 s& ^2 L! S" U* b+ H" G5 o) c" `Good negotiation and communication skills.
Patient, hard-working, able to work under pressure.
' J1 A6 l7 K* P6 C: F/ c: IBe computer literate.
2 F" O% o5 B% Q0 e; Z3 D+ n) AExperience in servicing / travel industry is preferable.
Working experience with foreign airlines is preferable.
8 y1 @* h6 [7 c/ GExperience in Tele-service is preferable.

6 ~1 m4 r' T2 k9 h以上职位语言基本要求：
1、应届毕业生！
2、英语的听、读、写、说能力强，6级英语或以上水平；
( L7 S: y& J$ T8 _* p7 X3、国语标准流利，听得懂粤语。

招聘流程：
' _  m: N, A5 D' n. F5 J, R9 B2011年5月25日-6月3日 简历接收
/ N* \4 m' B% G2011年6月3、6、7日  简历筛选及电话初试
  D; Z' }) w+ I% x+ q2011年6月8日-6月10日  预约在广州笔试/面试（地点：广州市农林下路72号）
2011年6月14日-6月20日 办理入职

简历接收方式
应聘者统一把简历发送到yingjun01163@163.com
适合的应聘者会有电话通知面试地点和时间