法国航空公司招聘简章

gradjob123

1 o( q% h9 k  ?( W法国航空公司广州办事处公开招聘
2 @  g8 G5 H- R+ k  c) t, F. t世界500强
1 A  Y2 J# k# g  c8 m; H（有效期至2011年6月10日）
% ?  C; c5 I0 H* V1 q6 }
! [5 v! F; e: ]7 ^+ z: Y  vAir France

' D8 k8 [! ]1 ^7 H7 _! FAir France was founded in 1933 and merged with KLM Royal Dutch Airline in 2004 to form the Air France KLM Group.
3 E3 q$ [% l- t5 L2 ~The Air France KLM Group is a world leading airline group and the European leader in Air Transport with more than 71.4 million passengers and 20.99 billion of revenues in 2009-10. The Group serves 245 destinations in 105 countries worldwide. In the region, we offer up to 88 weekly flights from the 8 following cities: Beijing, Shanghai, Hangzhou, Chengdu, Xiamen,Guangzhou, Hong Kong and Taipei to Amsterdam and Paris.

# {. W, ?" |( T/ u! e- n: K5 MWe are looking for Sales and Service Centre Agents for the Air France call center in Guangzhou:
+ H$ \: L3 ~8 ^% X

- `& h7 U6 m; @
. P" q) G. z) w! ~8 }
Sales & Service Centre Agent (Guangzhou)
  @" p+ c; _: s; I1 Q
Job Description

Answering all telephone calls to Air France and KLM Service Standards.
Using the Air France-KLM computerized reservation system to make telephone sales for individual clients.
; {, |/ e8 _! C9 ]; zPromoting Air France-KLM products in order to generate revenue.
Assisting customers with after-sales service e.g. change of reservation.
Proposing additional services and information to clients to enhance customer service and loyalty.
: M& _) X2 B9 F+ H, e$ _

0 }1 Q" S& ]: f' l5 Y9 }Qualification
. V# Q5 r  m6 Y& _3 l
  g0 I. u' m- `, D: iUniversity Degree.
Language required: fluent in Mandarin & English are mandatory. French or Cantonese is a plus.
Good negotiation and communication skills.
Patient, hard-working, able to work under pressure.
7 s% @9 _# l4 H0 fBe computer literate.
, l% Y0 r! j& v8 hExperience in servicing / travel industry is preferable.
; M% `9 ^8 |1 @0 WWorking experience with foreign airlines is preferable.
Experience in Tele-service is preferable.

以上职位语言基本要求：
( r- A1 `2 K& g1、应届毕业生！
2 s! F5 w, j3 u- v2、英语的听、读、写、说能力强，6级英语或以上水平；
. q  `7 s7 ?7 B2 ]3、国语标准流利，听得懂粤语。
' S6 `- {0 \, y/ S! m
$ M* [) u7 W; i招聘流程：
1 x, c0 E# w& f' d3 g8 D2011年5月25日-6月3日 简历接收
2011年6月3、6、7日  简历筛选及电话初试
# E7 ?  T0 b! p$ W% P8 U2011年6月8日-6月10日  预约在广州笔试/面试（地点：广州市农林下路72号）
( f. c( M1 I. i5 j$ S2011年6月14日-6月20日 办理入职
. ^8 r9 }: F5 `8 f
简历接收方式
应聘者统一把简历发送到yingjun01163@163.com
) j' `  M! L% \+ y3 t适合的应聘者会有电话通知面试地点和时间