法国航空公司招聘简章

gradjob123

* [6 ?$ K$ _- r0 Z法国航空公司广州办事处公开招聘
世界500强
（有效期至2011年6月10日）

Air France

+ O/ V: H% E1 E! `7 h3 I2 ^. pAir France was founded in 1933 and merged with KLM Royal Dutch Airline in 2004 to form the Air France KLM Group.
The Air France KLM Group is a world leading airline group and the European leader in Air Transport with more than 71.4 million passengers and 20.99 billion of revenues in 2009-10. The Group serves 245 destinations in 105 countries worldwide. In the region, we offer up to 88 weekly flights from the 8 following cities: Beijing, Shanghai, Hangzhou, Chengdu, Xiamen,Guangzhou, Hong Kong and Taipei to Amsterdam and Paris.

We are looking for Sales and Service Centre Agents for the Air France call center in Guangzhou:
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Sales & Service Centre Agent (Guangzhou)
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Job Description

Answering all telephone calls to Air France and KLM Service Standards.
2 p& Y, X( O. ]5 z( x, k; _( l  z3 qUsing the Air France-KLM computerized reservation system to make telephone sales for individual clients.
Promoting Air France-KLM products in order to generate revenue.
Assisting customers with after-sales service e.g. change of reservation.
Proposing additional services and information to clients to enhance customer service and loyalty.


Qualification
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: j  A6 i0 ^. i7 eUniversity Degree.
Language required: fluent in Mandarin & English are mandatory. French or Cantonese is a plus.
Good negotiation and communication skills.
Patient, hard-working, able to work under pressure.
9 Q8 Q0 L2 c& J$ W4 IBe computer literate.
  V) W' Q1 \7 u# \" y! t$ [Experience in servicing / travel industry is preferable.
Working experience with foreign airlines is preferable.
Experience in Tele-service is preferable.
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+ v4 o7 X4 f  Y; c以上职位语言基本要求：
1、应届毕业生！
2、英语的听、读、写、说能力强，6级英语或以上水平；
3、国语标准流利，听得懂粤语。
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/ D' H) p5 a9 @2 @' l招聘流程：
2011年5月25日-6月3日 简历接收
2011年6月3、6、7日  简历筛选及电话初试
3 ^8 m* B3 A7 ?2011年6月8日-6月10日  预约在广州笔试/面试（地点：广州市农林下路72号）
0 {# {9 v- D" d2011年6月14日-6月20日 办理入职
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简历接收方式
! G  G6 T) Q  j( n* _应聘者统一把简历发送到yingjun01163@163.com
适合的应聘者会有电话通知面试地点和时间