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法国航空公司广州办事处公开招聘 ^* B" y2 J1 a! Z4 L$ i) M
世界500强
/ `7 T, w# T/ `0 N: n0 n }(有效期至2011年6月10日)- T, ?4 `3 X7 R: `9 s
! p l/ N9 Y0 v; R, T5 a4 VAir France! t8 K+ H; V) z4 s5 Q
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Air France was founded in 1933 and merged with KLM Royal Dutch Airline in 2004 to form the Air France KLM Group.
( ~1 y4 }, y6 A U m sThe Air France KLM Group is a world leading airline group and the European leader in Air Transport with more than 71.4 million passengers and 20.99 billion of revenues in 2009-10. The Group serves 245 destinations in 105 countries worldwide. In the region, we offer up to 88 weekly flights from the 8 following cities: Beijing, Shanghai, Hangzhou, Chengdu, Xiamen,Guangzhou, Hong Kong and Taipei to Amsterdam and Paris.2 ], Z1 [" t) q5 d3 d
3 `' J M- F( |, c) _We are looking for Sales and Service Centre Agents for the Air France call center in Guangzhou:
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Sales & Service Centre Agent (Guangzhou)
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( |2 y8 Z' N! Z# ?1 b/ |2 E( MJob Description
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7 r/ }3 @# w! k2 B/ UAnswering all telephone calls to Air France and KLM Service Standards.
( J" b; k) h0 bUsing the Air France-KLM computerized reservation system to make telephone sales for individual clients.) H: ]! e3 }/ Y$ \$ f
Promoting Air France-KLM products in order to generate revenue.
y# t1 ]$ r) e. f% {Assisting customers with after-sales service e.g. change of reservation.# d9 G! J2 z$ o7 A0 O% e6 I4 q$ g) v
Proposing additional services and information to clients to enhance customer service and loyalty.
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Qualification
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University Degree.% \6 U% H3 B# S. c+ B8 y
Language required: fluent in Mandarin & English are mandatory. French or Cantonese is a plus.5 i( h9 A5 L5 [8 y: Y
Good negotiation and communication skills.
% `3 C6 n( I" ]) K. n% `Patient, hard-working, able to work under pressure.' j; u' @1 ?" t+ L& g7 ~. {9 }* x
Be computer literate.8 t8 [: m5 K* S5 c
Experience in servicing / travel industry is preferable.# { w3 @! M4 \" n( ~: d
Working experience with foreign airlines is preferable.. O& z0 _. N" A) M: w: s5 i1 \
Experience in Tele-service is preferable.
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" o2 y. ]( i' u以上职位语言基本要求:
H' N; v7 u0 _- t+ _. U F, H9 V1、应届毕业生!, }3 H6 {" r4 v4 [
2、英语的听、读、写、说能力强,6级英语或以上水平;
; N9 h: Q/ z. S# O+ A/ G3、国语标准流利,听得懂粤语。
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招聘流程:
5 _6 U* |. h8 C; S p5 h" f2011年5月25日-6月3日 简历接收- z# o# b! Y, a0 H" B
2011年6月3、6、7日 简历筛选及电话初试& t7 F% x0 r% y" m. [9 t
2011年6月8日-6月10日 预约在广州笔试/面试(地点:广州市农林下路72号)" k: |* H: n/ |# Z2 q. s* i# j
2011年6月14日-6月20日 办理入职& n7 m! Y0 U3 e D( q6 A& }
- D$ z- a- ^! I$ a' o简历接收方式1 d8 j8 K" v; p' l4 i
应聘者统一把简历发送到yingjun01163@163.com% P2 v* l# ` V3 n
适合的应聘者会有电话通知面试地点和时间 |
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