法国航空公司招聘简章

gradjob123

法国航空公司广州办事处公开招聘
世界500强
（有效期至2011年6月10日）

! I( t" k! n1 V  o; g: p, \6 |8 _Air France
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3 R$ v, a3 K3 V. wAir France was founded in 1933 and merged with KLM Royal Dutch Airline in 2004 to form the Air France KLM Group.
The Air France KLM Group is a world leading airline group and the European leader in Air Transport with more than 71.4 million passengers and 20.99 billion of revenues in 2009-10. The Group serves 245 destinations in 105 countries worldwide. In the region, we offer up to 88 weekly flights from the 8 following cities: Beijing, Shanghai, Hangzhou, Chengdu, Xiamen,Guangzhou, Hong Kong and Taipei to Amsterdam and Paris.
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We are looking for Sales and Service Centre Agents for the Air France call center in Guangzhou:




( ?3 w8 E7 Y! i0 k0 {3 rSales & Service Centre Agent (Guangzhou)
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$ N+ S, P) q3 {5 y4 _( S1 hJob Description

7 I0 _. R! U6 N# T1 A$ iAnswering all telephone calls to Air France and KLM Service Standards.
9 |+ x4 |. }* Z8 O! U; HUsing the Air France-KLM computerized reservation system to make telephone sales for individual clients.
( h; d" y. y- w9 vPromoting Air France-KLM products in order to generate revenue.
Assisting customers with after-sales service e.g. change of reservation.
Proposing additional services and information to clients to enhance customer service and loyalty.
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Qualification
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) ^- x2 J$ X  h, Z: g) a  |University Degree.
Language required: fluent in Mandarin & English are mandatory. French or Cantonese is a plus.
Good negotiation and communication skills.
1 m$ g4 O$ ^/ m- @( nPatient, hard-working, able to work under pressure.
  O8 U- i+ ?- X7 F8 U0 EBe computer literate.
2 L4 I/ w0 m+ w! F$ r. a; z% iExperience in servicing / travel industry is preferable.
1 Z- W6 j! T& c. mWorking experience with foreign airlines is preferable.
Experience in Tele-service is preferable.
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" i$ y+ ~" K- k! P' c4 G1 |  g以上职位语言基本要求：
1、应届毕业生！
2、英语的听、读、写、说能力强，6级英语或以上水平；
3、国语标准流利，听得懂粤语。
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招聘流程：
. f% W/ N$ o# p& M2011年5月25日-6月3日 简历接收
2011年6月3、6、7日  简历筛选及电话初试
$ k0 Y! [, d2 x2011年6月8日-6月10日  预约在广州笔试/面试（地点：广州市农林下路72号）
2011年6月14日-6月20日 办理入职

简历接收方式
4 [/ T) c2 N2 C: w$ M应聘者统一把简历发送到yingjun01163@163.com
适合的应聘者会有电话通知面试地点和时间