IBM ISC AM的Software Asset Tracking

可爱小虫←male

新的JD还没出, 先用隔壁team的,差距不大,大约是要4-5个人,六月份要入职,所以2012年的毕业生是不行的.
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- P. q" a# F. [8 h  ^Asset Administrator, Hardware Asset Tracking
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& J; U" n: Q$ v, [High Level Responsibilities
! D( a( q* r5 H•        Create new assets in SMS based on orders placed by Order Specialists and informa-tion on completed Equipment Delivery Confirmation (EDC) forms
•        Update individual asset records in SMS as a result of move/add/change (MAC) activ-ity
•        Contact on-site where full details have not been outlined on the Equipment Delivery Confirmation or MAC forms
+ |+ \4 o9 z6 _8 [3 w+ Q, }; c' E•        Deactivate assets that are no longer in use, based on information provided by dis-posal groups
! i# B( S  c3 t$ n' c( T) z•        Produce the monthly billing reports for the customers supported, where applicable
- G1 s6 U" q; }7 B# _& I•        Monitor and action all logged calls within agreed timeframes
•        Accurately record the effort involved for updating SMS within the call logging system
•        Work with referral groups to resolve incomplete calls referred to the IRM AM call log-ging queue
% z% _3 Y6 z$ s, T2 O4 [•        File asset paperwork according to documented filing conventions
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9 z9 ^6 t3 ^0 p9 j, ?. `4 uScope of Authority
$ \& f* x4 D1 R. ?* D9 C2 n! z•        N/A

Scope of Accountability
3 n( T* \1 I( t0 ^# S•        Monthly Performance Metrics reflect timely asset updates in the database and issue resolution
•        Team procedures accurately reflect the activities of the team and are adhered to by the team
( z8 m. ^. \$ E; E: p2 K* C•        All end-user queries made to the IRM Hardware Asset Tracking team are actioned in a timely manner
/ r* m2 h- Z0 c•        Maintain stability and integrity of the baseline asset records for all trackable assets in the asset database
•        Provide Scheduled and Ad Hoc Reporting to the Account

9 `4 c" z' J. S/ bReporting Line
. k$ e# i& _3 w# v+ H•        Directly to IRM Hardware Asset Tracking Manager and Team Leader
•        Support Delivery Teams for the maintenance of data integrity
•        Financial Owners regarding asset adds/retirements
: [( d" e# d5 m1 M! S* t. F•        Third parties to the Contract


Desired Experience / Knowledge
•        ability to follow work instructions and work unsupervised
•        previous asset reconciliation experience
•        understanding of reporting

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& g. |) v# V/ J, H; {Skills Required
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2 y* s% v+ T, X1 S8 Q' `•        good communication skills (verbal and written)
•        strong Microsoft Excel skills
; }3 G( S( A, e( S7 N•         team-oriented working style and focus on objectives and achievements
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