IBM ISC AM的Software Asset Tracking

可爱小虫←male

& D. P3 g$ n4 n新的JD还没出, 先用隔壁team的,差距不大,大约是要4-5个人,六月份要入职,所以2012年的毕业生是不行的.

8 G+ h5 v, P  D: I2 ?- X% UAsset Administrator, Hardware Asset Tracking

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High Level Responsibilities
3 A% ~! {) k, @4 e8 M7 _  g•        Create new assets in SMS based on orders placed by Order Specialists and informa-tion on completed Equipment Delivery Confirmation (EDC) forms
•        Update individual asset records in SMS as a result of move/add/change (MAC) activ-ity
•        Contact on-site where full details have not been outlined on the Equipment Delivery Confirmation or MAC forms
•        Deactivate assets that are no longer in use, based on information provided by dis-posal groups
2 X! h& }5 U1 q3 S•        Produce the monthly billing reports for the customers supported, where applicable
2 m0 \3 n5 n3 g3 y5 _8 P•        Monitor and action all logged calls within agreed timeframes
, k+ g/ B9 w2 f. o& \* Z! I- F•        Accurately record the effort involved for updating SMS within the call logging system
$ k: n$ t( }, u2 a7 [  z9 Q6 [•        Work with referral groups to resolve incomplete calls referred to the IRM AM call log-ging queue
•        File asset paperwork according to documented filing conventions
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Scope of Authority
•        N/A
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Scope of Accountability
•        Monthly Performance Metrics reflect timely asset updates in the database and issue resolution
•        Team procedures accurately reflect the activities of the team and are adhered to by the team
•        All end-user queries made to the IRM Hardware Asset Tracking team are actioned in a timely manner
•        Maintain stability and integrity of the baseline asset records for all trackable assets in the asset database
•        Provide Scheduled and Ad Hoc Reporting to the Account

Reporting Line
•        Directly to IRM Hardware Asset Tracking Manager and Team Leader
•        Support Delivery Teams for the maintenance of data integrity
•        Financial Owners regarding asset adds/retirements
•        Third parties to the Contract


  f0 ]2 U: h$ qDesired Experience / Knowledge
- B) F# ]) i9 f•        ability to follow work instructions and work unsupervised
•        previous asset reconciliation experience
) j  \. K" {1 P, [+ p. L! [4 ]) I•        understanding of reporting
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Skills Required

$ _) V+ u7 y  e+ Z& U•        good communication skills (verbal and written)
. c. x8 o1 ?2 k/ l6 u( k/ U' [•        strong Microsoft Excel skills
* V  c2 [/ t5 n" R! m•         team-oriented working style and focus on objectives and achievements
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