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, M2 ]4 x7 s0 f& V. ^! M/ X# s7 z0 ?, X新的JD还没出, 先用隔壁team的,差距不大,大约是要4-5个人,六月份要入职,所以2012年的毕业生是不行的.5 m3 J8 L% S- @6 C) J
) a5 _/ H* { H9 }$ }1 W# ]- nAsset Administrator, Hardware Asset Tracking3 `% I" A% t9 N- [9 i) h7 e3 a( j
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High Level Responsibilities6 `1 u' [7 e; k) e( Z
• Create new assets in SMS based on orders placed by Order Specialists and informa-tion on completed Equipment Delivery Confirmation (EDC) forms
2 A& k2 ^) Y$ w& ]/ y• Update individual asset records in SMS as a result of move/add/change (MAC) activ-ity
, ?: N" J. R, {8 e% Y1 e+ \• Contact on-site where full details have not been outlined on the Equipment Delivery Confirmation or MAC forms
6 q: d: y8 ]! E2 w- L• Deactivate assets that are no longer in use, based on information provided by dis-posal groups5 i5 b# W1 s: k! {' Z3 l( J9 P8 N
• Produce the monthly billing reports for the customers supported, where applicable
, {* a2 w# L* m% O• Monitor and action all logged calls within agreed timeframes
- `3 v+ D3 d9 m- u• Accurately record the effort involved for updating SMS within the call logging system0 m5 Q! I+ r. R$ k @7 @
• Work with referral groups to resolve incomplete calls referred to the IRM AM call log-ging queue" l2 _! ?" V2 W* D' m+ Z. E5 i
• File asset paperwork according to documented filing conventions
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Scope of Authority
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# z% y7 J+ P0 \7 f% O3 Z4 VScope of Accountability7 o6 j% k; y; m0 G! b+ f, V
• Monthly Performance Metrics reflect timely asset updates in the database and issue resolution
8 ]' K5 l% n! K: Z, y• Team procedures accurately reflect the activities of the team and are adhered to by the team
. l( c- E, \+ P* k$ T7 T• All end-user queries made to the IRM Hardware Asset Tracking team are actioned in a timely manner- d5 U: f5 {7 [
• Maintain stability and integrity of the baseline asset records for all trackable assets in the asset database
0 ]+ _) N0 M3 H) h) H& r• Provide Scheduled and Ad Hoc Reporting to the Account
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Reporting Line
, J: s# R" w, d4 Z; ~• Directly to IRM Hardware Asset Tracking Manager and Team Leader& t r7 N5 k+ g2 O S% x
• Support Delivery Teams for the maintenance of data integrity
0 i# f$ y( b3 Y9 r" O- w Y# T• Financial Owners regarding asset adds/retirements; t0 }! [, q" S9 `! G% m
• Third parties to the Contract
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0 t7 @7 ~0 h0 L }Desired Experience / Knowledge$ i4 Y, k1 O/ y1 j; Z. a2 s
• ability to follow work instructions and work unsupervised& m/ ]1 \3 |: n6 D( _0 B' {& d
• previous asset reconciliation experience
4 \" T( c2 E" A/ K; q4 H6 f• understanding of reporting' b r$ X9 r' z9 r0 h
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Skills Required
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• good communication skills (verbal and written)
3 m* \' C+ u5 @' E+ V4 D• strong Microsoft Excel skills
0 M0 l: f' H" \& R• team-oriented working style and focus on objectives and achievements/ l) v& Z, r1 @2 a
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