IBM ISC AM的Software Asset Tracking

可爱小虫←male

( e/ X; F, ^6 o. }+ c9 p新的JD还没出, 先用隔壁team的,差距不大,大约是要4-5个人,六月份要入职,所以2012年的毕业生是不行的.
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7 |: j  f8 y, |+ `, f' X3 b# wAsset Administrator, Hardware Asset Tracking
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High Level Responsibilities
7 m. a& p1 c2 |( e5 @•        Create new assets in SMS based on orders placed by Order Specialists and informa-tion on completed Equipment Delivery Confirmation (EDC) forms
! u# I. k2 l9 Y+ e+ ?# o•        Update individual asset records in SMS as a result of move/add/change (MAC) activ-ity
•        Contact on-site where full details have not been outlined on the Equipment Delivery Confirmation or MAC forms
+ G: C* c8 g6 T+ v, g•        Deactivate assets that are no longer in use, based on information provided by dis-posal groups
8 L% Q1 u/ _8 M•        Produce the monthly billing reports for the customers supported, where applicable
9 U2 E! r* L. ^9 ]4 S7 Q: X- s•        Monitor and action all logged calls within agreed timeframes
2 W$ \) W5 Y: Y6 [& m! K% K* u& U•        Accurately record the effort involved for updating SMS within the call logging system
•        Work with referral groups to resolve incomplete calls referred to the IRM AM call log-ging queue
% I: c9 |6 t, P6 P•        File asset paperwork according to documented filing conventions

Scope of Authority
•        N/A
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Scope of Accountability
6 |; G6 T+ \5 I9 B, L•        Monthly Performance Metrics reflect timely asset updates in the database and issue resolution
•        Team procedures accurately reflect the activities of the team and are adhered to by the team
•        All end-user queries made to the IRM Hardware Asset Tracking team are actioned in a timely manner
( f) N) u8 F1 i- L3 K+ t/ ^: f7 o•        Maintain stability and integrity of the baseline asset records for all trackable assets in the asset database
8 Q6 l4 B9 q8 {# l1 n•        Provide Scheduled and Ad Hoc Reporting to the Account
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Reporting Line
& f( o, w. h7 q# y9 P•        Directly to IRM Hardware Asset Tracking Manager and Team Leader
•        Support Delivery Teams for the maintenance of data integrity
# q# j' @3 Y, L- o# h' Q•        Financial Owners regarding asset adds/retirements
0 s4 E/ i4 Z( |, y; S•        Third parties to the Contract


Desired Experience / Knowledge
3 ~3 M: X/ y5 U•        ability to follow work instructions and work unsupervised
•        previous asset reconciliation experience
, y$ e3 C) q- B" u3 i2 L•        understanding of reporting
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Skills Required

' n6 S% C  `) c; T) A, L1 g2 Q•        good communication skills (verbal and written)
3 g# w3 J4 c! P•        strong Microsoft Excel skills
•         team-oriented working style and focus on objectives and achievements

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