IBM ISC AM的Software Asset Tracking

可爱小虫←male

新的JD还没出, 先用隔壁team的,差距不大,大约是要4-5个人,六月份要入职,所以2012年的毕业生是不行的.
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0 i0 \  E7 p/ CAsset Administrator, Hardware Asset Tracking
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High Level Responsibilities
1 E: v: w6 q, _) I$ g•        Create new assets in SMS based on orders placed by Order Specialists and informa-tion on completed Equipment Delivery Confirmation (EDC) forms
2 h9 W" ^9 Q5 O* A7 u; P+ n) a•        Update individual asset records in SMS as a result of move/add/change (MAC) activ-ity
•        Contact on-site where full details have not been outlined on the Equipment Delivery Confirmation or MAC forms
& b  I* K- N& Z9 {" F) p•        Deactivate assets that are no longer in use, based on information provided by dis-posal groups
•        Produce the monthly billing reports for the customers supported, where applicable
9 ?3 {& g% Z- ?1 I5 v$ Z+ b+ n  c# r•        Monitor and action all logged calls within agreed timeframes
•        Accurately record the effort involved for updating SMS within the call logging system
•        Work with referral groups to resolve incomplete calls referred to the IRM AM call log-ging queue
5 s/ n2 k5 ]* \$ ^•        File asset paperwork according to documented filing conventions

6 U& i" V0 [% \! g- s( SScope of Authority
•        N/A

Scope of Accountability
•        Monthly Performance Metrics reflect timely asset updates in the database and issue resolution
/ ]- t1 f7 i: t7 \8 d& O5 g•        Team procedures accurately reflect the activities of the team and are adhered to by the team
•        All end-user queries made to the IRM Hardware Asset Tracking team are actioned in a timely manner
% B, v7 b6 Q5 v* {; A8 I6 r•        Maintain stability and integrity of the baseline asset records for all trackable assets in the asset database
•        Provide Scheduled and Ad Hoc Reporting to the Account
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Reporting Line
$ a0 S0 ?! M# @•        Directly to IRM Hardware Asset Tracking Manager and Team Leader
0 W8 U! y9 v4 T$ B•        Support Delivery Teams for the maintenance of data integrity
1 W! |, K3 h/ ?& O, m4 j" T' w  P•        Financial Owners regarding asset adds/retirements
) [& r$ @' D) p" \% ~4 c•        Third parties to the Contract
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" {: b. g& Q8 VDesired Experience / Knowledge
* ]" V! V% N' C: _•        ability to follow work instructions and work unsupervised
•        previous asset reconciliation experience
) D  H# X  w  O' n, b& n•        understanding of reporting

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Skills Required

•        good communication skills (verbal and written)
) a; E/ S& }4 ^•        strong Microsoft Excel skills
•         team-oriented working style and focus on objectives and achievements
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