IBM ISC AM的Software Asset Tracking

可爱小虫←male

& d1 U6 p- ^9 O! F新的JD还没出, 先用隔壁team的,差距不大,大约是要4-5个人,六月份要入职,所以2012年的毕业生是不行的.

Asset Administrator, Hardware Asset Tracking
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High Level Responsibilities
•        Create new assets in SMS based on orders placed by Order Specialists and informa-tion on completed Equipment Delivery Confirmation (EDC) forms
& W/ y$ g; G; H( v5 t6 X•        Update individual asset records in SMS as a result of move/add/change (MAC) activ-ity
•        Contact on-site where full details have not been outlined on the Equipment Delivery Confirmation or MAC forms
5 T* g0 f) e/ f* t8 Q! Q6 k+ N•        Deactivate assets that are no longer in use, based on information provided by dis-posal groups
) u3 w+ L! D7 g% j; x8 u•        Produce the monthly billing reports for the customers supported, where applicable
( F- g; L$ M4 ?1 F" y* q* ^4 P6 O•        Monitor and action all logged calls within agreed timeframes
) T: D% J' m6 M•        Accurately record the effort involved for updating SMS within the call logging system
9 [' m- M9 ]6 J•        Work with referral groups to resolve incomplete calls referred to the IRM AM call log-ging queue
, X( S$ o3 c4 \•        File asset paperwork according to documented filing conventions
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Scope of Authority
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& e& Y& c; ^4 v0 n9 n, E/ JScope of Accountability
•        Monthly Performance Metrics reflect timely asset updates in the database and issue resolution
•        Team procedures accurately reflect the activities of the team and are adhered to by the team
" B3 T/ Z; X# h/ o! n0 N# F•        All end-user queries made to the IRM Hardware Asset Tracking team are actioned in a timely manner
! G4 D2 Y; ~8 m•        Maintain stability and integrity of the baseline asset records for all trackable assets in the asset database
; |/ e2 W  j* V! ~- U•        Provide Scheduled and Ad Hoc Reporting to the Account

Reporting Line
: y6 u$ K4 ~& P% ]3 j6 A" u! b•        Directly to IRM Hardware Asset Tracking Manager and Team Leader
•        Support Delivery Teams for the maintenance of data integrity
& r2 x9 q' e, x7 F  `•        Financial Owners regarding asset adds/retirements
•        Third parties to the Contract
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( \+ ^& E1 X) B7 f' T3 y. eDesired Experience / Knowledge
/ F, i4 E  c' K•        ability to follow work instructions and work unsupervised
. F5 @- `3 a9 B•        previous asset reconciliation experience
6 b8 O/ G8 {8 o# _6 m6 k5 n9 R•        understanding of reporting


Skills Required

3 X3 S6 a( a0 u! c% F) C3 f•        good communication skills (verbal and written)
•        strong Microsoft Excel skills
•         team-oriented working style and focus on objectives and achievements

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