IBM ISC AM的Software Asset Tracking

可爱小虫←male

新的JD还没出, 先用隔壁team的,差距不大,大约是要4-5个人,六月份要入职,所以2012年的毕业生是不行的.

Asset Administrator, Hardware Asset Tracking
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! j1 a/ k1 i  M6 y( B7 MHigh Level Responsibilities
•        Create new assets in SMS based on orders placed by Order Specialists and informa-tion on completed Equipment Delivery Confirmation (EDC) forms
0 d) T: K) G! c) O8 L9 N•        Update individual asset records in SMS as a result of move/add/change (MAC) activ-ity
•        Contact on-site where full details have not been outlined on the Equipment Delivery Confirmation or MAC forms
' K" p! k+ u+ \, _7 _•        Deactivate assets that are no longer in use, based on information provided by dis-posal groups
•        Produce the monthly billing reports for the customers supported, where applicable
3 h- \) c8 q) r5 [% n8 [( u& W•        Monitor and action all logged calls within agreed timeframes
9 U) a" c. t5 Y4 N•        Accurately record the effort involved for updating SMS within the call logging system
•        Work with referral groups to resolve incomplete calls referred to the IRM AM call log-ging queue
7 `& z" [) [0 ~" Y6 P. E•        File asset paperwork according to documented filing conventions
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Scope of Authority
•        N/A
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Scope of Accountability
•        Monthly Performance Metrics reflect timely asset updates in the database and issue resolution
- k9 b) p6 ^+ e' ^$ l" L5 ]1 J•        Team procedures accurately reflect the activities of the team and are adhered to by the team
! B/ d9 G- }- h/ S! n  @3 C•        All end-user queries made to the IRM Hardware Asset Tracking team are actioned in a timely manner
! h/ G" g2 A5 ]2 ^$ i' O8 h' D& F•        Maintain stability and integrity of the baseline asset records for all trackable assets in the asset database
6 T1 k7 Z, G& W3 M: V•        Provide Scheduled and Ad Hoc Reporting to the Account
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7 O4 H* g& j1 i- EReporting Line
6 Y6 l+ ]  L! ^- {•        Directly to IRM Hardware Asset Tracking Manager and Team Leader
•        Support Delivery Teams for the maintenance of data integrity
5 Y% u) p& i7 P2 ^: _•        Financial Owners regarding asset adds/retirements
•        Third parties to the Contract


Desired Experience / Knowledge
•        ability to follow work instructions and work unsupervised
' a4 N) a* i5 U- j•        previous asset reconciliation experience
•        understanding of reporting
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Skills Required

•        good communication skills (verbal and written)
9 H' Y' ~. N  v8 s) S0 P2 M•        strong Microsoft Excel skills
•         team-oriented working style and focus on objectives and achievements

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