IBM ISC AM的Software Asset Tracking

可爱小虫←male

* w8 M% }: ^, i2 Z# I+ M8 F新的JD还没出, 先用隔壁team的,差距不大,大约是要4-5个人,六月份要入职,所以2012年的毕业生是不行的.
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Asset Administrator, Hardware Asset Tracking

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6 X" O3 A/ F6 a; [* F3 F) XHigh Level Responsibilities
: t) r" }; N. A, L•        Create new assets in SMS based on orders placed by Order Specialists and informa-tion on completed Equipment Delivery Confirmation (EDC) forms
•        Update individual asset records in SMS as a result of move/add/change (MAC) activ-ity
•        Contact on-site where full details have not been outlined on the Equipment Delivery Confirmation or MAC forms
' u, i( b, |" j1 ]: Z•        Deactivate assets that are no longer in use, based on information provided by dis-posal groups
" N7 c" Z% K  p/ m; v9 e& O•        Produce the monthly billing reports for the customers supported, where applicable
# P* G' u2 B8 Y•        Monitor and action all logged calls within agreed timeframes
* K% y2 n. Y  A  p$ o$ |' Y•        Accurately record the effort involved for updating SMS within the call logging system
! x' t3 S  e& D+ i9 g•        Work with referral groups to resolve incomplete calls referred to the IRM AM call log-ging queue
$ x: T5 v# Q5 t! h5 ^7 i" K•        File asset paperwork according to documented filing conventions

2 R/ Z8 R+ [( m( h2 n' EScope of Authority
•        N/A

Scope of Accountability
! Q& X1 m: i. j6 V! z& \•        Monthly Performance Metrics reflect timely asset updates in the database and issue resolution
: A2 ]5 k5 a6 ?•        Team procedures accurately reflect the activities of the team and are adhered to by the team
•        All end-user queries made to the IRM Hardware Asset Tracking team are actioned in a timely manner
•        Maintain stability and integrity of the baseline asset records for all trackable assets in the asset database
/ V' a  s, T9 `( C+ k•        Provide Scheduled and Ad Hoc Reporting to the Account

Reporting Line
•        Directly to IRM Hardware Asset Tracking Manager and Team Leader
•        Support Delivery Teams for the maintenance of data integrity
•        Financial Owners regarding asset adds/retirements
•        Third parties to the Contract
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Desired Experience / Knowledge
•        ability to follow work instructions and work unsupervised
•        previous asset reconciliation experience
•        understanding of reporting

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Skills Required
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•        good communication skills (verbal and written)
7 O5 h/ P, l$ R( }4 q; x•        strong Microsoft Excel skills
5 Y4 r3 Y$ z- _% T; W" V/ v•         team-oriented working style and focus on objectives and achievements
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