IBM ISC AM的Software Asset Tracking

可爱小虫←male

新的JD还没出, 先用隔壁team的,差距不大,大约是要4-5个人,六月份要入职,所以2012年的毕业生是不行的.
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0 a# J" W9 V# N9 {Asset Administrator, Hardware Asset Tracking
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2 @: ^. W, R& F! h3 G6 HHigh Level Responsibilities
% p9 F# q, v% ?! P: {+ N; p$ D1 t+ {•        Create new assets in SMS based on orders placed by Order Specialists and informa-tion on completed Equipment Delivery Confirmation (EDC) forms
% g- }( ^. y3 d4 M; R•        Update individual asset records in SMS as a result of move/add/change (MAC) activ-ity
•        Contact on-site where full details have not been outlined on the Equipment Delivery Confirmation or MAC forms
/ V3 M8 _. _7 e5 ?6 ~/ }! g•        Deactivate assets that are no longer in use, based on information provided by dis-posal groups
4 ~0 U6 K! L5 V% q9 e•        Produce the monthly billing reports for the customers supported, where applicable
•        Monitor and action all logged calls within agreed timeframes
•        Accurately record the effort involved for updating SMS within the call logging system
8 h' O9 c6 C) a$ K•        Work with referral groups to resolve incomplete calls referred to the IRM AM call log-ging queue
•        File asset paperwork according to documented filing conventions

Scope of Authority
•        N/A
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Scope of Accountability
•        Monthly Performance Metrics reflect timely asset updates in the database and issue resolution
•        Team procedures accurately reflect the activities of the team and are adhered to by the team
" I. m7 y, T1 |8 b•        All end-user queries made to the IRM Hardware Asset Tracking team are actioned in a timely manner
•        Maintain stability and integrity of the baseline asset records for all trackable assets in the asset database
•        Provide Scheduled and Ad Hoc Reporting to the Account
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! H- ?: l8 ~% T& [8 y' i0 uReporting Line
5 S; f* \2 M% d/ R# \5 u! W8 F•        Directly to IRM Hardware Asset Tracking Manager and Team Leader
•        Support Delivery Teams for the maintenance of data integrity
•        Financial Owners regarding asset adds/retirements
: m9 _) ~7 S. U5 ^•        Third parties to the Contract

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Desired Experience / Knowledge
0 ~% Z0 N6 |, K5 P( R+ V4 D0 X! C•        ability to follow work instructions and work unsupervised
- E' R) o3 h* N, r4 A•        previous asset reconciliation experience
•        understanding of reporting
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2 s7 U  k; P1 e- {0 L; G, pSkills Required
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•        good communication skills (verbal and written)
•        strong Microsoft Excel skills
! V1 K. l0 K0 |•         team-oriented working style and focus on objectives and achievements
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