IBM ISC AM的Software Asset Tracking

可爱小虫←male

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Asset Administrator, Hardware Asset Tracking
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High Level Responsibilities
•        Create new assets in SMS based on orders placed by Order Specialists and informa-tion on completed Equipment Delivery Confirmation (EDC) forms
•        Update individual asset records in SMS as a result of move/add/change (MAC) activ-ity
•        Contact on-site where full details have not been outlined on the Equipment Delivery Confirmation or MAC forms
9 T+ g6 ~" z8 E( @+ k; W•        Deactivate assets that are no longer in use, based on information provided by dis-posal groups
5 E$ O/ T: q/ U; V2 [•        Produce the monthly billing reports for the customers supported, where applicable
•        Monitor and action all logged calls within agreed timeframes
* Y$ Q1 W" `6 b; Z8 u5 e•        Accurately record the effort involved for updating SMS within the call logging system
7 o: J' V. i6 y5 @2 q  f•        Work with referral groups to resolve incomplete calls referred to the IRM AM call log-ging queue
2 j8 @! e( v+ }, z•        File asset paperwork according to documented filing conventions

Scope of Authority
•        N/A

- p! p6 P- q, _( \4 E* pScope of Accountability
•        Monthly Performance Metrics reflect timely asset updates in the database and issue resolution
" ^2 ^' Q0 J/ X8 R•        Team procedures accurately reflect the activities of the team and are adhered to by the team
•        All end-user queries made to the IRM Hardware Asset Tracking team are actioned in a timely manner
•        Maintain stability and integrity of the baseline asset records for all trackable assets in the asset database
) u! p1 y9 n& Q- q•        Provide Scheduled and Ad Hoc Reporting to the Account

, k( i% m& O5 L; j5 c- F( o. RReporting Line
•        Directly to IRM Hardware Asset Tracking Manager and Team Leader
•        Support Delivery Teams for the maintenance of data integrity
6 w' t* Z7 q! I* |% R+ g# D•        Financial Owners regarding asset adds/retirements
•        Third parties to the Contract


& h1 L0 Q) o0 x* GDesired Experience / Knowledge
•        ability to follow work instructions and work unsupervised
1 z9 Z+ l* \: |. P- X6 P3 s•        previous asset reconciliation experience
7 B- n3 Q2 a! v! j, y$ n•        understanding of reporting
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Skills Required
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•        good communication skills (verbal and written)
•        strong Microsoft Excel skills
, [% V; R4 X  }! @* f•         team-oriented working style and focus on objectives and achievements

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