IBM ISC AM的Software Asset Tracking

可爱小虫←male

新的JD还没出, 先用隔壁team的,差距不大,大约是要4-5个人,六月份要入职,所以2012年的毕业生是不行的.

Asset Administrator, Hardware Asset Tracking
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High Level Responsibilities
•        Create new assets in SMS based on orders placed by Order Specialists and informa-tion on completed Equipment Delivery Confirmation (EDC) forms
. i: [2 R; }6 n/ T; O) l•        Update individual asset records in SMS as a result of move/add/change (MAC) activ-ity
•        Contact on-site where full details have not been outlined on the Equipment Delivery Confirmation or MAC forms
•        Deactivate assets that are no longer in use, based on information provided by dis-posal groups
•        Produce the monthly billing reports for the customers supported, where applicable
•        Monitor and action all logged calls within agreed timeframes
•        Accurately record the effort involved for updating SMS within the call logging system
; L6 D1 t; `; Y% m$ P•        Work with referral groups to resolve incomplete calls referred to the IRM AM call log-ging queue
0 G4 l/ L6 `8 X•        File asset paperwork according to documented filing conventions
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+ s: a0 X  y, D- y' JScope of Authority
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7 ~- S$ t4 h0 X1 \# a/ KScope of Accountability
. A6 s0 C- ~6 @( z# c) h•        Monthly Performance Metrics reflect timely asset updates in the database and issue resolution
•        Team procedures accurately reflect the activities of the team and are adhered to by the team
6 c1 Q, U- F- d: X; X7 g: Z•        All end-user queries made to the IRM Hardware Asset Tracking team are actioned in a timely manner
•        Maintain stability and integrity of the baseline asset records for all trackable assets in the asset database
& |5 t, s# N5 y, G+ k•        Provide Scheduled and Ad Hoc Reporting to the Account
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Reporting Line
8 r" t2 Y% \. Z•        Directly to IRM Hardware Asset Tracking Manager and Team Leader
( G4 R! Q1 T; {0 @•        Support Delivery Teams for the maintenance of data integrity
1 M" \8 k' e; j. O+ @3 q5 M•        Financial Owners regarding asset adds/retirements
•        Third parties to the Contract


Desired Experience / Knowledge
1 J0 E3 N7 t: z% u$ a+ H! W•        ability to follow work instructions and work unsupervised
' o/ S! Q2 Z1 u•        previous asset reconciliation experience
•        understanding of reporting


Skills Required
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9 g2 p0 r' Z. Q1 |•        good communication skills (verbal and written)
, z7 o5 y" z' o/ G•        strong Microsoft Excel skills
•         team-oriented working style and focus on objectives and achievements
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