IBM ISC AM的Software Asset Tracking

可爱小虫←male

新的JD还没出, 先用隔壁team的,差距不大,大约是要4-5个人,六月份要入职,所以2012年的毕业生是不行的.

Asset Administrator, Hardware Asset Tracking
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High Level Responsibilities
! h1 U* r9 F5 l5 ^•        Create new assets in SMS based on orders placed by Order Specialists and informa-tion on completed Equipment Delivery Confirmation (EDC) forms
•        Update individual asset records in SMS as a result of move/add/change (MAC) activ-ity
; d/ K& w% H6 B; y3 x, w•        Contact on-site where full details have not been outlined on the Equipment Delivery Confirmation or MAC forms
•        Deactivate assets that are no longer in use, based on information provided by dis-posal groups
•        Produce the monthly billing reports for the customers supported, where applicable
% T& q0 M( S# H•        Monitor and action all logged calls within agreed timeframes
•        Accurately record the effort involved for updating SMS within the call logging system
. _% [& H# u# ^! P# k( ~•        Work with referral groups to resolve incomplete calls referred to the IRM AM call log-ging queue
! u; ^4 I; n4 w% \( ]•        File asset paperwork according to documented filing conventions
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5 o, U+ Z+ E$ g- d( u$ u3 PScope of Authority
•        N/A

8 l: K0 w- g3 |8 m4 ~. R( PScope of Accountability
•        Monthly Performance Metrics reflect timely asset updates in the database and issue resolution
•        Team procedures accurately reflect the activities of the team and are adhered to by the team
•        All end-user queries made to the IRM Hardware Asset Tracking team are actioned in a timely manner
•        Maintain stability and integrity of the baseline asset records for all trackable assets in the asset database
•        Provide Scheduled and Ad Hoc Reporting to the Account

8 B; S8 F' M/ B% rReporting Line
2 |1 [% g: j: Q# n$ G; U' |•        Directly to IRM Hardware Asset Tracking Manager and Team Leader
•        Support Delivery Teams for the maintenance of data integrity
•        Financial Owners regarding asset adds/retirements
•        Third parties to the Contract


* h; D4 V2 K- j: s0 K4 Z+ NDesired Experience / Knowledge
' w1 X. \4 v$ H•        ability to follow work instructions and work unsupervised
•        previous asset reconciliation experience
•        understanding of reporting


& f" ?4 Y) X; E, H, \4 ^$ a# \8 RSkills Required

•        good communication skills (verbal and written)
3 T+ x" T1 B# ~: e. l& S1 `2 E•        strong Microsoft Excel skills
•         team-oriented working style and focus on objectives and achievements
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